COVID19 - Landlords Update - 19th March 2020

These are very unsettling times for all of us but we are doing all we can to preserve some normality and to reassure your tenants. As a business we are following government recommendations closely and implementing these where possible whilst maintaining our service levels as far as possible.

  • Where possible our head office staff are working from home following government guidelines. All our accounts, renewals and maintenance teams will still be as accessible, but we would recommend communicating by email where possible -
  • Our branches will remain open and as operational for as long as possible under government guidelines
  • We have implemented additional precautions when booking and undertaking viewings. As well as washing and sanitising hands regularly, we have also issued all staff with disposable gloves to wear while attending appointments. All prospective viewers will be asked whether they have visited any of the countries deemed to be ‘high risk’ by the Government. If an individual has visited one of these areas, that viewing will not be conducted until they have self-isolated for the advised period of time and are clear of any symptoms.
  • Under industry advice we have also suspended property inspections from Saturday 21st March

If at any point you have any concerns, please let us know. Our first priority is the health and wellbeing of our customers and staff.

Kind Regards,
Linley & Simpson

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