12 September 2014
STAFF working at the Ilkley branch of residential letting specialists Linley & Simpson are celebrating a “full house” of exam successes.
Every member of the team based at Brook Street has now qualified in letting and property management.
The training and development of staff has been an important theme to the company's success since it launched 15 years ago. But, according to director Will Linley, it is now more important than ever for letting agents to be trained to the highest possible standards.
He said: "The accolade gives our landlords and tenants confidence and reasurance that they are working with a team who know a complex market inside out.
"Given the problem posed by rogue operators who do not sign up to any recognised accreditation scheme, coupled with a more competitive marketplace, it is more important than ever for our staff to be trained to the highest possible standards.
"These exams are an important way of demonstrating that our staff are equipped with the skills and detailed knowledge of the market that is required to meet the needs of our clients,"
The staff all passed the ARLA Technical Award in Residential Letting and Property Management, through an 'e-assessment'. It covers health and safety; the law; property letting practice; and property management practice.
The awards are an important step for property professionals towards ensuring the highest standards of proficiency and service for customers.