13 March 2019
LINLEY & Simpson has struck gold after being crowned Ripon's best estate agency in the British Property Awards.
The sales and lettings service offered by its branch in Old Market Place scored top marks when judged by a team of mystery shoppers.
Branch manager Kerry Ferguson said: 'We are thrilled to win this accolade, especially at a time when Ripon's popularity as a place to live continues to grow.'
'We are determined to provide the highest level of service to every client we deal with, whether it be a seller or buyer, landlord or tenant.'
'This award is an independent stamp of approval for our approach, and reflects a tremendous team achievement.'
'We are very much part of the Ripon community - in May we will be raising money for charity by abseiling down the Cathedral - so scooping this title fills us with great pride.'
The BPA's Robert McLean said: 'We independently assess estate agents against a set of 25 criteria, most of which is often overlooked by the clients and certainly overlooked before they decide to get in contract with an agent.
'Linley & Simpson came out as the best agents in Ripon due to the fantastic levels of customer service that they have demonstrated over a prolonged period of time.
'They should be proud that their customer service levels provide a benchmark for their local, regional and national competition.'
Linley & Simpson has a network of 16 branches across West and North Yorkshire and its offices in Harrogate, Horsforth, Leeds city centre and Wakefield were also winners in their BPA judging areas.
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