21 January 2021
LINLEY & Simpson has won the Feefo Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Linley & Simpson has won the Feefo Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award.
A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Leon Green, Customer Service Manager at Linley & Simpson says, “I am absolutely delighted that Linley & Simpson have received this award, especially as this is the first year we have used the Feefo platform. We have now received over 500 reviews from the most important judges of all, our customers. It is fantastic that our hard work has been recognised as we work hard to ensure we are delivering a first-class customer experience, even in a year as tough as 2020.
“Our entire team at Linley & Simpson are fully committed to delivering this level of service, so it’s important for us to listen, understand and respond to all our customers and more importantly keep reviewing our customer journeys. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
Feefo is a reviews and customer insights technology company that provides businesses with the tool to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.
Thinking of using our lettings service? Click here to find out more: https://www.linleyandsimpson.co.uk/landlords or book your free market appraisal here: https://www.linleyandsimpson.co.uk/market-appraisal
Thinking of selling? Click here to receive your FREE instant online valuation now: https://www.linleyandsimpson.co.uk/instant-valuation